1. INTRODUCTION
QC Global Group (“we,” “our,” or “the Group”) recognizes the importance of protecting the personal data of our clients, partners, employees, and all individuals who interact with our business. This Privacy Statement outlines how we collect, process, disclose, and safeguard personal data in accordance with applicable international data protection standards, including but not limited to the General Data Protection Regulation (GDPR) of the European Union and relevant local privacy laws.
By accessing or using any QC Global Group website, application, digital platform, or by engaging with us through any communication channel, you acknowledge and agree to the terms of this Privacy Statement.
2. DEFINITIONS
“Personal Data” refers to any information that can identify an individual directly or indirectly, such as a name, identification number, location data, online identifier, or other specific characteristics.
“Processing” means any operation or set of operations performed on Personal Data, such as collection, storage, alteration, use, transmission, or deletion.
“Data Subject” refers to any individual whose Personal Data is processed by QC Global Group.
3. SCOPE
This Privacy Statement applies to all personal data collected or processed by QC Global Group and its subsidiaries, affiliates, and authorized third-party partners worldwide, regardless of the technology or method used to collect such data.
4. LEGAL BASIS FOR PROCESSING
We process personal data only when there is a legitimate and lawful basis to do so, which may include:
- The Data Subject’s consent;
- The performance of a contract to which the Data Subject is a party;
- Compliance with a legal or regulatory obligation;
- The protection of vital interests of the Data Subject or another person;
- The pursuit of legitimate interests of QC Global Group, provided such interests are not overridden by the fundamental rights and freedoms of the Data Subject.
5. PURPOSES OF DATA PROCESSING
QC Global Group processes personal data for the following purposes:
- To communicate with clients, partners, and suppliers;
- To provide, improve, and support our products and services;
- To manage user accounts, contracts, and transactions;
- To conduct research, innovation, and development activities;
- To maintain network and information security;
- To manage recruitment, human resources, and employee administration;
- To fulfill our statutory and compliance obligations;
- To manage business operations and ensure corporate governance.
6. TYPES OF DATA COLLECTED
Depending on the interaction, we may collect the following categories of personal data:
- Identification and contact information (name, title, company, address, phone, email);
- Professional details (position, work experience, qualifications);
- Financial and transactional information (bank details, invoices, payments);
- Technical data (IP address, device ID, browser type, system logs);
- Marketing and communication preferences;
- Data submitted through online forms, surveys, or inquiries.
7. AUTOMATIC DATA COLLECTION
When you visit our websites or digital platforms, QC Global Group may automatically collect certain information through cookies, log files, and analytics tools. These technologies help us understand usage patterns, enhance performance, and improve user experience. You may configure your browser to refuse cookies, but doing so may affect website functionality.
8. MARKETING AND COMMUNICATIONS
With your prior consent, QC Global Group may use your contact details to send newsletters, invitations, promotional materials, or updates about products, innovations, and events. You may opt out at any time using the “unsubscribe” function in our communications.
9. DISCLOSURE AND DATA SHARING
We may share personal data only with:
- Authorized affiliates and subsidiaries of QC Global Group;
- Service providers and professional advisors (e.g., IT, logistics, marketing, or legal support);
- Financial institutions and payment processors;
- Governmental or regulatory authorities, when legally required;
- Third parties involved in mergers, acquisitions, or corporate restructuring.
All third-party recipients are contractually bound to ensure confidentiality and data protection consistent with this Privacy Statement and applicable laws.
10. INTERNATIONAL DATA TRANSFERS
As a global organization, QC Global Group may transfer personal data across national borders. Such transfers are conducted in compliance with applicable data transfer mechanisms, such as Standard Contractual Clauses (SCCs) or equivalent safeguards recognized by international data protection authorities.
11. DATA RETENTION
QC Global Group retains personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires, personal data is securely deleted, anonymized, or archived according to our internal policies.
12. DATA SECURITY
We implement comprehensive technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access control, employee training, physical safeguards, and regular security audits. While we take all reasonable precautions, no transmission over the Internet is entirely secure.
13. RIGHTS OF DATA SUBJECTS
Under applicable data protection laws, you may have the following rights:
- The right to access your personal data;
- The right to rectification or correction of inaccurate information;
- The right to erasure (“right to be forgotten”);
- The right to restrict or object to processing;
- The right to data portability;
- The right to withdraw consent at any time;
- The right to lodge a complaint with a supervisory authority.
To exercise these rights, you may contact us as specified in Section 17.
14. DATA RELATING TO MINORS
QC Global Group does not knowingly collect or process personal data of individuals under the age of 18 without parental or guardian consent. If such data is inadvertently collected, it will be promptly deleted upon verification.
15. USE OF THIRD-PARTY LINKS AND SOCIAL MEDIA
Our websites may contain links to third-party websites, social media pages, or platforms. QC Global Group assumes no responsibility for the privacy practices, content, or data management policies of those external parties. Users are encouraged to review the privacy notices of such third parties.
16. COMPLIANCE, AUDIT, AND ACCOUNTABILITY
QC Global Group maintains an internal compliance framework, including audits, training programs, and risk assessments, to ensure continuous adherence to privacy obligations. Our employees are required to handle all personal data in strict accordance with confidentiality agreements and corporate policies.
17. CONTACT INFORMATION
For any questions, requests, or complaints regarding this Privacy Statement or the processing of personal data, please contact us at:
Data Protection Office – QC Global Group
Email: privacy@qcglobalgroup.com
Address: 99 Innovation Avenue, Global Technology Park, Singapore 048765
Phone: +65 6000 8888
18. UPDATES TO THIS PRIVACY STATEMENT
QC Global Group reserves the right to modify this Privacy Statement periodically to reflect legal, technological, or operational developments. The latest version will always be available on our official website. Continued use of our services after any modification constitutes acceptance of the revised terms.
19. GOVERNING LAW
This Privacy Statement and any dispute arising out of or relating to it shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.
20. FINAL PROVISIONS
QC Global Group remains committed to the highest standards of integrity, transparency, and accountability in all aspects of data protection. We thank you for placing your trust in us.